Last verified: October 5, 2026
Independent guide. We are not affiliated with the Social Security System (SSS). Never share your My.SSS password or OTP with anyone — SSS staff will never ask for them.
Quick answer: Log in to the My.SSS portal at member.sss.gov.ph, open the contribution inquiry section, and you will see every posted contribution by month with its amount and payment reference. Contributions usually post within a few banking days of payment. If months are missing, first confirm with your employer or payment channel — then follow the steps below.
Step-by-step: checking your contributions
1. Go to member.sss.gov.ph and log in with your My.SSS user ID and password. (No account yet? See our SSS online registration guide.)
2. From the member dashboard, open the Inquiry menu and select Contributions.
3. Choose the applicable period or let it default to your full posted history.
4. Review the list: each row shows the applicable month, the amount posted, and the payment reference number (PRN) used.
5. Compare against your payslips (for employed members) or your payment receipts (for self-employed/voluntary/OFW members).
How to read your contribution record
- Posted means SSS has received and credited the payment for that month.
- A gap month with no posted amount means no payment was credited — either it was never paid, or it was paid under a wrong SS number or PRN.
- The PRN (Payment Reference Number) on each row identifies the exact payment transaction — keep your PRNs; they are your proof of payment.
- Your total posted contributions also determine loan eligibility (36 for a 1-month salary loan, 72 for a 2-month loan) and benefit computations.
What to do when contributions are missing
Step 1 — rule out a posting delay. Bank and e-wallet payments can take several banking days to post, longer around holidays. If you paid this week, wait before worrying.
Step 2 — check the payment details. Confirm the payment used your correct SS number and a valid PRN. A payment made under a typo’d SS number will not appear on your record.
Step 3 — ask your employer (if employed). Ask HR or payroll for proof of remittance for the missing months. Under RA 11199, employers must remit monthly — deductions from your pay without remittance are a violation.
Step 4 — report to SSS. If your employer deducted SSS but did not remit, file a report with SSS. Keep your payslips, employment contract, and any remittance receipts as evidence. The employer becomes liable — and your benefit claims are not blocked by their failure, but you must document it.
For self-employed/voluntary/OFW members: re-check your own payment history in your e-wallet or bank app against your My.SSS record. If a payment is genuinely missing, contact SSS with the transaction reference.
Buod sa Tagalog
Mag-log in sa member.sss.gov.ph at buksan ang Contributions inquiry para makita ang lahat ng posted na hulog kada buwan. Kung may kulang na buwan, hintayin muna ang posting (ilang banking days), tapos i-check ang PRN at SS number na ginamit. Kung employed ka at kinakaltasan ka pero walang pumapasok, humingi ng proof sa employer at i-report sa SSS — pananagutan ito ng employer.
Troubleshooting
Cannot log in — “invalid user ID or password.” Use the “forgot user ID / password” recovery on the login page. You will need access to your registered email or mobile number. After several failed attempts the account may lock temporarily — wait before retrying.
My registered email is no longer active. You will need to update your contact details through SSS — this typically requires identity verification at a branch or through the official online channels. Do not create a second account.
Account locked after too many attempts. Wait for the lockout to clear, then log in carefully. If it persists, use account recovery or visit a branch with a valid ID.
OTP not arriving. Check your signal, confirm the mobile number on record is current, and request a resend after a minute. If your number changed, update it with SSS first.
Portal loads slowly or times out. Try off-peak hours (early morning) or switch to the SSS mobile app, which is often more responsive during peak periods.
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Related guides: SSS Philippines: Complete 2026 Guide · How to Get an SSS Number Online · SSS Contribution Table 2026 · SSS Salary Loan 2026 · SSS Maternity Benefit 2026
Last verified: 2026-10-05. Official source: sss.gov.ph. My.SSS inquiry steps and PRN mechanics per 2026 SSS portal guides — menu labels change with portal updates; the contribution-inquiry function itself is stable.
Always confirm details on the official government portal:
Visit the official SSS portalFrequently asked questions
How often is the My.SSS contribution record updated?
After every posted payment, usually within a few banking days. There is no fixed daily refresh time — check back if a very recent payment is not showing yet.
What is a PRN and why do I need it?
The Payment Reference Number is generated in My.SSS before each voluntary payment. It links your payment to your SS number and the correct applicable month. Without the right PRN, payments can mispost.
Can I check my contributions on the SSS mobile app?
Yes — the SSS mobile app uses the same My.SSS credentials and shows your contribution history, so it is a good alternative when the web portal is slow.
My old contributions from years ago are not showing. Are they lost?
Not necessarily. Very old records may sit under an earlier employer report or a legacy posting. Contact SSS with your employment history so they can trace the records.
Someone else's payment posted to my record — what do I do?
Report it to SSS immediately with the details. Do not ignore it; misposted payments affect both members' records.
Can I get a printed copy of my contribution history?
Yes — My.SSS lets you view and print your posted contributions, which works as supporting proof for loans, visa applications, and employment requirements.