Last verified: October 5, 2026
Independent guide. We are not affiliated with the Philippine Statistics Authority or PSAHelpline. Fees and processing times change — confirm on the official site before paying.
Quick answer: Order at psahelpline.ph (₱365/copy, delivered to your door in 3–7 working days) or psaserbilis.com.ph (₱330/copy). The cheapest option is a CRS outlet at ₱155/copy, but appointments are mandatory since 23 March 2026 — no walk-ins. You will need the full name, date and place of birth, and parents’ names exactly as registered.
PSAHelpline vs PSA Serbilis: which is better?
Both are authorized PSA online channels. The practical differences:
| PSAHelpline.ph | PSA Serbilis | |
|---|---|---|
| Birth certificate fee (PH delivery) | ₱365 | ₱330 |
| CENOMAR fee (PH delivery) | ₱420 | ₱430 |
| Payment | Cards, GCash, Maya, 7-Eleven, Bayad Center, BancNet | Accredited banks, overseas remittance partners |
| Pick-up option | Yes (₱335) | Limited |
| e-Certificate (digital) | Yes (₱290) | Viewable Online (₱130–₱185) + DocPrint (₱80) |
| International delivery | Yes (arrange courier) | Yes, via DHL |
| Track order | Reference number + email/SMS | Track status online |
For most people, PSAHelpline is simpler (more payment options, clearer tracking). Serbilis is slightly cheaper per copy. Neither offers same-day online release.
How to order on PSAHelpline.ph (step by step)
1. Go to psahelpline.ph and click Order Now.
2. Choose Birth Certificate.
3. Fill in the form exactly as registered: complete name (for married women, use the name recorded at birth unless the form asks for requester details), sex, date of birth, place of birth, father’s name, mother’s maiden name, and purpose of request.
4. Enter your details as requester: name, delivery address, mobile number, email. (You may order your own certificate and those of your children and parents.)
5. Pay ₱365 per copy: credit/debit card, GCash, Maya, 7-Eleven, Bayad Center, or BancNet channels.
6. Save your reference number. You will get email/SMS updates.
7. Receive the document via courier — a valid ID is required upon receipt. Metro Manila: typically 3–4 working days; provinces: 4–7 working days.
How to order on PSA Serbilis
1. Go to psaserbilis.com.ph and fill in the request form.
2. Print the payment slip and pay ₱330 through accredited banks or (for overseas requesters) remittance partners.
3. Track the request status online with your reference number.
4. Delivery: 3–4 working days processing + courier time within Metro Manila; add 5–7 days for remote areas.
CRS outlet: cheapest at ₱155 (appointment required)
Since 23 March 2026, walk-ins are no longer accepted at any PSA CRS outlet (PSA Advisory 26CRS01-0546) — including for National ID holders. The process:
1. Book a free appointment at appointment.psa.gov.ph. Appointment slips are non-transferable and must bear the requester’s name.
2. On your date, bring a valid government-issued ID and the accomplished application form.
3. Pay ₱155 at the PSA cashier.
4. Release may be same-day if the record is in the database; keep your receipt — it is usually required for claiming.
Missed your slot? The appointment system does not allow rescheduling. Book a new appointment — slots in Metro Manila fill fast, so rebook immediately or use PSAHelpline instead.
e-Certificate: the digital option (₱290)
The PSA e-Certificate is a digitally signed, QR-verifiable PDF — no paper, no courier. Order online, verify identity, and receive the file by email. Best for urgent digital submissions. Caution: embassies, courts, and many agencies still require the physical SECPA copy. Confirm with the receiving office before relying on the e-Certificate.
“No record found”: what to do
This is the most common problem with older records. Do not just reorder — follow this order:
1. Check the LCRO where the birth was registered. The record may exist locally but was never transmitted to PSA.
2. Ask the LCRO about endorsement — the process of transmitting the local record to the PSA database. This often takes weeks.
3. If the birth was never registered at all, the remedy is late registration, not correction — see the correction and late registration guide.
4. For Filipinos born abroad: the birth should have been reported to the Philippine embassy/consulate (Report of Birth). If it was not, that is the missing step.
Late Registration of Birth Certificate
If the birth was never registered — no LCRO record exists at all — the remedy is late (delayed) registration at the LCRO, not correction and not a PSA order. Typical requirements, per 2026 LCRO checklists:
- Affidavit of delayed registration (notarized)
- Medical certificate of live birth (if a physician or midwife attended)
- Baptismal certificate (usually must have been issued within 1 year of birth)
- Joint affidavit of two disinterested persons (witnesses not related to the applicant)
- Valid IDs of the applicant and witnesses, plus school or other records supporting the birth facts
Checklists vary by municipality and the applicant’s age — confirm the exact documentary list with your LCRO before gathering documents. PSA’s negative certification (below) is often required as proof that no record exists before the LCRO accepts a late registration. Full walkthrough in our correction and late registration guide.
PSA Negative Certification (No Record Found)
A negative certification (formally “Certification of No Record”) is the PSA’s official statement that no birth record matching your details exists in the national civil registry database. You receive one when:
- The birth was never registered, or
- The LCRO never transmitted the local record to PSA, or
- The details you submitted don’t match any record (check spelling first — a mismatch looks identical to “no record”)
What to do with it: take it to the LCRO where the birth was registered. If a local record exists, ask for endorsement to PSA. If none exists, the negative certification supports your late registration filing. Do not just reorder online — the result will be the same.
Buod sa Tagalog
Para kumuha ng PSA birth certificate online: pumunta sa psahelpline.ph (₱365 kada kopya, deliver sa bahay, 3–7 araw) o psaserbilis.com.ph (₱330). Pinakamura sa CRS outlet (₱155) pero kailangan ng appointment simula 23 March 2026 — wala nang walk-in. Ilagay ang pangalan, petsa at lugar ng kapanganakan, at pangalan ng magulang ayon sa rehistro. Hindi na nag-e-expire ang birth certificate sa ilalim ng RA 11909. Kung “no record found,” magtanong sa Local Civil Registrar — baka hindi pa naipapasa ang record sa PSA.
Troubleshooting
Payment made but order shows unpaid. E-wallet and card payments post quickly; over-the-counter payments (7-Eleven, Bayad Center) can take hours. Wait, then check with your reference number. Keep the payment receipt — if it still has not posted after 24 hours, contact PSAHelpline support before paying again.
Details rejected as “not matching records.” The most common cause is a name mismatch: use the name exactly as registered at birth (“Ma.” vs “Maria,” missing middle name). For married women, use the birth name unless the form asks for requester details.
Delivery delayed beyond 7 working days. Track with your reference number first — delays usually mean the record needed manual verification. Contact PSAHelpline support with your reference number, payment proof, and the exact details you submitted.
Wrong details printed on the received certificate. If the PSA copy differs from your LCRO record, do not order again — that is a correction or endorsement case. See the correction guide.
—
Related guides: PSA Civil Registry: Complete Guide · PSA Marriage Certificate · CENOMAR · Birth Certificate Correction · PSA Death Certificate
Last verified: 2026-10-05. Official sources: psahelpline.ph, psa.gov.ph. Fees per PSAHelpline’s published schedule (₱365 = ₱155 + ₱160 + ₱50). CRS appointment rule per PSA Advisory 26CRS01-0546. Delivery estimates per PSAHelpline and 2026 guides — actual times vary. Confirm all fees at checkout.
Always confirm details on the official government portal:
Visit the official PSA portalFrequently asked questions
How much is a PSA birth certificate in 2026?
₱365 per copy on PSAHelpline (delivered), ₱330 on PSA Serbilis, ₱155 at a CRS outlet counter, ₱290 as an e-Certificate. Each copy costs the full fee — there is no multi-copy discount on PSAHelpline.
Magkano ang birth certificate sa PSA?
₱365 kada kopya sa PSAHelpline (deliver na), ₱330 sa PSA Serbilis, ₱155 sa CRS outlet. Walang discount kahit maramihan ang order sa PSAHelpline.
Can I authorize someone else to claim my PSA certificate?
Yes. Write a signed authorization letter naming the person, and give them a copy of your valid ID plus their own valid ID. The courier releases the document only to the requester or an authorized representative with these documents. For ordering on someone else's behalf (not your child or parent), you need a Special Power of Attorney.
How long does PSAHelpline delivery take?
Metro Manila: typically 3–4 working days; provinces: 4–7 working days. Timelines vary with location and PSA processing load — the reference number lets you track the order.
Can I order a birth certificate for someone else?
On PSAHelpline you may order your own and those of your children and parents. For anyone else, you need a Special Power of Attorney (SPA), and the courier will require an authorization letter plus valid IDs at release.
Do PSA birth certificates expire?
No. Under RA 11909, birth certificates have permanent validity. A 10-year-old PSA copy is legally as valid as a new one — though some agencies still request recently issued copies out of habit.
PSAHelpline vs Serbilis — which is cheaper?
Serbilis (₱330/copy) is slightly cheaper than PSAHelpline (₱365/copy) for delivery orders. PSAHelpline offers more payment channels and pick-up options. Both are authorized; neither is a scam.
What ID do I need to claim the delivery?
A valid government-issued ID matching the requester name. The courier will not release the document to someone else without a signed authorization letter and their own valid ID.
